Forum Activity for @deb-w

Deb W.
@deb-w
12/13/17 08:07:17PM
136 posts

How to remove Jamroom banner from mobile version of my site?


Using Jamroom

You Jamroom guys are just about my favorite people in the world! Thanks, Michael!
Deb W.
@deb-w
12/13/17 07:36:42PM
136 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

Gremlins.....

Strumelia:
A couple of my moderators and also myself did clear cache on our browsers and then the missing textbox popped up again briefly the next day. I wouldn't know what steps to make that happen. But I myself am no longer having the misssing textbox problem now.
But - my rotating ad slideshow in the middle of my site's main page has suddenly stopped loading for some members- happened at the same time so I have to believe they are connected somehow:
https://fotmd.com/
Right before Christmas is a bummer time to have my paid ads stop working and everyone posting about it on my site... :(
But the ad slideshow is only not loading for some members... including a guy on windows 7 and Chrome... just like me but I see them just fine.
It's frustrating not being able to pinpoint an OS or browser on either of these issues.

By the way, sorry if this is unrelated, but maybe they're connected: I just got the notification email for this thread and the hotlink takes me to the main jamroom site instead of to this thread. Here below i copy/pasted what was my the email notification just now:

A forum topic you are following has been updated:
user: Deb W.
post: No comments box on profiles, images or Private Notes for some users
view: https://www.jamroom.net
Here is the message that has just been posted: .....
Deb W.
@deb-w
12/13/17 07:25:35PM
136 posts

How to remove Jamroom banner from mobile version of my site?


Using Jamroom

This is one of those things I've put off dealing with and need to figure out. I still have a Jamroom banner at the top of the screen on the mobile (phone) version of my site. See attached screenshot. I'd like to get rid of it. Anyone have directions for how I can do that? (reminder: I'm totally an accidental techy... meaning I don't have any real understanding about how this works and don't know coding... so please be specific)

Thanks!
Deb
IMG_6087.jpg IMG_6087.jpg - 182KB

updated by @deb-w: 03/19/18 05:03:26PM
Deb W.
@deb-w
12/13/17 07:13:19PM
136 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

yea, Michael opened it on his computer and it looked fine.... so go figure....I hope it's fixed since I don't think my folks are savvy enough to know what to do if it's not working right. I suppose I could send out a notice to everyone but then again that might confuse people who are not having problems.
Deb W.
@deb-w
12/13/17 06:48:08PM
136 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

Just logged into my site on Chrome and the comment boxes are there... Cleared my history on Safari, closed it out and re-opened it. And now the boxes are back. Anyone know what's going on? I guess I can close my ticket...
Deb W.
@deb-w
12/13/17 06:43:11PM
136 posts

No comments box on profiles, images or Private Notes for some users


Using Jamroom

I'm having exactly the same problem!!! I can't see any comment boxes anywhere on our site.. either as an admin or non-admin. Not sure what our members are seeing (or not seeing). I am using Safari on a Mac. Just submitted a ticket.
Deb W.
@deb-w
12/13/17 06:38:32PM
136 posts

Jamroom 6.1 has been released!


Announcements

I don't know if it has anything to do with updating to 6.1 but I have suddenly lost all my comment boxes. I have submitted a ticket... really need to resolve this ASAP since no one can comment on anything on the site right now.
thanks!
Deb
Deb W.
@deb-w
11/29/17 08:50:09AM
136 posts

Profiles - is there a limit to the number of users who can be linked to a profile?


Ning To Jamroom

Why might I be having problems linking one particular use to the profile? It shows up in the tool on module that she is linked, but her name isn't showing up in the list on the profile.
Deb W.
@deb-w
11/29/17 06:42:53AM
136 posts

Profiles - is there a limit to the number of users who can be linked to a profile?


Ning To Jamroom

Is there a limit to the number of users that can be linked to a profile? If so, can I change that limit for a specific profile? We want to have a group of people be able to post blogs "under" a certain profile.

Thanks!
Deb
updated by @deb-w: 02/28/18 04:09:31PM
Deb W.
@deb-w
10/04/17 03:43:17PM
136 posts

Groups: how to receive notification of new member applying for a private group


Ning To Jamroom

I appreciate you joining this conversation, Strumelia. The group wants to have a couple of admins available to approve folks since none of them wants that responsibility alone. But you're right that it's a private group and, as such, have a limited number of folks who want to join. So they really are pretty easy to track.

But we also have a public group (open to unlimited folks) that wants to have multiple admins so one person doesn't have all the responsibility for noticing who's joining, welcoming them to the group, encouraging discussions, etc. So I am definitely interested in the easiest possible answer to this...

I took a look at the notifications and there is a thing called "Group Watch" - what does that do?
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