Forum Activity for @douglas

douglas
@douglas
06/24/19 01:50:19PM
2,804 posts

You must be logged in to stream media
Using Jamroom

izhmel:
Require Login to Stream File un checked but till asking to login to stream files and the chase is cleared too

I'm seeing the same on my dev and will get a ticket open for this.

Thanks!
douglas
@douglas
06/23/19 02:58:02PM
2,804 posts

Issues with system updates .
Installation and Configuration

duke:
how can I get the login details to you?

Email your info to support[at] jamroom[dot] net.

Hope this helps!
douglas
@douglas
06/22/19 05:40:03AM
2,804 posts

Comments on Timeline not working
Using Jamroom

The only issue I see here:
https://fatsafatsa.com/fatsafatsatv

is the comment count isn't showing.

The link is correct, it is suppose to take you to the videos detail page and it does for me.

Hope this helps!
douglas
@douglas
06/22/19 03:09:38AM
2,804 posts

Comments on Timeline not working
Using Jamroom

Annush:
Hi @paul Sorry to get back to you but the comments are not working again. This time it seems they're not working on an uploaded video. Same as before. I've done nothing new except upgrade. Thanks

Can you post the link to the video?

Thanks!
douglas
@douglas
06/14/19 06:43:43AM
2,804 posts

OG Tags Not Working
Using Jamroom

@annush go ahead and open a new topic for your comment issue since it is a separate issue.

Thanks!
douglas
@douglas
05/04/19 06:42:18AM
2,804 posts

integrity check stalls on verifying followers
Using Jamroom

Have you tired using the "repair module" when running the integrity check tool?

Hope this helps!
douglas
@douglas
04/18/19 01:44:27PM
2,804 posts

Site Description
Jamroom Hosting

perrie:
Hi Everyone,
I am trying to improve my SEO, which seems to be very bad, and one of the thing I was told to do was add a description, but I don't see anywhere to do that. Where would I put a site description?
Thanks!


Use the Meta Tag Manager module.

Hope this helps!
douglas
@douglas
04/18/19 06:42:05AM
2,804 posts

Profil Heard Image
Installation and Configuration

You'll need to run the Integrity Check tool so the profile header image field will show in the "Modify Profile" section.

ACP > System Tools > Integrity Check

Also reset your cache... ACP > System Tools > Reset Cache

Then the field for the profile header image should show for you.

Hope this helps!
updated by @douglas: 04/18/19 06:42:23AM
douglas
@douglas
04/18/19 06:31:29AM
2,804 posts

Profil Heard Image
Installation and Configuration

Looks like the field to upload the profile header image is missing, we'll check it out.

Thanks!
douglas
@douglas
04/13/19 07:33:36AM
2,804 posts

Side menu not visible on tablet browser
Using Jamroom

Which skin are you using?

It is most likely a check in the header.tpl that is not allowing the mobile menu to show for tablets.

Thanks!
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