Forum Activity for @douglas

douglas
@douglas
03/26/19 11:42:53AM
2,800 posts

A user signed up and made a purchase and the user never got the download.
Using Jamroom

izhmel:
Douglas did you find any issues ?

No, I have not found any issues, were the items purchased from the product module or another module?

Thanks!
douglas
@douglas
03/22/19 11:47:17AM
2,800 posts

Can Vimeos play in a post ?
Using Jamroom

You are running JR 6.2.0, I'd guess that since this works on my dev site, which is 6.3.0.b1 then it has been fixed for the next version, as you can see here:

https://douglasdev.xyz/admin/forum/off-topic/98/testing-url-scanner

Hope this helps!
updated by @douglas: 03/22/19 11:47:29AM
douglas
@douglas
03/22/19 11:22:06AM
2,800 posts

Can Vimeos play in a post ?
Using Jamroom

If you past the Vimeo URL into a forum post, and you have the Media URL Scanner module activated, the vimeo player should show in the post, as seen in the bottom post here:

https://douglasdev.xyz/admin/forum/off-topic/98/testing-url-scanner

Hope this helps!
douglas
@douglas
03/22/19 07:39:58AM
2,800 posts

Embeded Youtube Video descriptions
Using Jamroom

If you can post a link to the page the player is embedded on so I can see what your referring to that would be helpful.

I'm guessing it is an embed template you'll be looking to modify, possibly in the YouTube modules template directory.

Hope this helps!
douglas
@douglas
03/22/19 06:41:41AM
2,800 posts

Embeded Youtube Video descriptions
Using Jamroom

Can you post a link to the page your referring to?

Thanks!
douglas
@douglas
03/21/19 03:12:53AM
2,800 posts

A user signed up and made a purchase and the user never got the download.
Using Jamroom

The only thing I see in your purchase tab is stream payments

http://www.dubmusic.com/payment/payments

Have you checked your PayPal account for the purchase in question?

What was the purchase that was made by the user?
douglas
@douglas
03/20/19 12:23:19PM
2,800 posts

A user signed up and made a purchase and the user never got the download.
Using Jamroom

izhmel:
When I log into there account I see no purchases

Send us the following and we can check it out.

Site URL:
Admin User:
Admin Pass:
Profile URL for the user in question:

Thanks!
douglas
@douglas
03/20/19 10:32:45AM
2,800 posts

A user signed up and made a purchase and the user never got the download.
Using Jamroom

izhmel:
They said they never got never got anything

Have them check their spam folder.

You might also check your activity logs to see if there was an actual purchase. Also check your error logs.

Hope this helps!
douglas
@douglas
03/20/19 03:14:54AM
2,800 posts

A user signed up and made a purchase and the user never got the download.
Using Jamroom

The user should have got an email for their purchase with a link to take them to their purchase.

Hope this helps!
douglas
@douglas
03/20/19 03:12:24AM
2,800 posts

Embeded Youtube Video descriptions
Using Jamroom

sekeri:
Thank you Michael for your reply but what I need is to display the youtube video with the player. Just without the descriptions. For example if you add a music video into a blog post even lyrics are displayed in the page if the lyrics are added to the Youtube video and also a lot of links. This is what I want to avoid.

Is not it possible only embed the pure youtube video without Youtube description texts?

If you are referring to the description area below the YouTube player, that can be removed via the item_detail.tpl file in the YouTube modules template directory. Just remove the following variable:

{$item.youtube_description|jrCore_format_string:$item.profile_quota_id}

Hope this helps!
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