Forum Activity for @douglas

Profil Heard Image

Installation and Configuration

You'll need to run the Integrity Check tool so the profile header image field will show in the "Modify Profile" section.

ACP > System Tools > Integrity Check

Also reset your cache... ACP > System Tools > Reset Cache

Then the field for the profile header image should show for you.

Hope this helps!
updated by @douglas: 04/18/19 06:42:23AM

Profil Heard Image

Installation and Configuration

Looks like the field to upload the profile header image is missing, we'll check it out.

Thanks!

Side menu not visible on tablet browser

Using Jamroom

Which skin are you using?

It is most likely a check in the header.tpl that is not allowing the mobile menu to show for tablets.

Thanks!

Error: unable to write to template cache directory

Using Jamroom



Check your error logs, a blank page usually means a template is corrupt.

You could also try deleting the files in your data/cache/jrCore and data/cache/YOURSKIN directories to manually reset the cache.

If you are missing data, you may need to contact your hosting provider for assistance. Maybe they can restore your site from a backup?

Hope this helps!

How to have an admin embed a flyer (file) in someone else's event

Ning To Jamroom

Can you send us your admin login so we can check this out on your site?

Thanks!

GEDCOM Will Not Import

Genosis


Make sure you have the System Tools module installed.
https://www.jamroom.net/the-jamroom-network/networkmarket/447/system-tools

Hope this helps!
updated by @douglas: 04/05/19 05:17:18AM

weird image issue stalls sitemap crawler

Using Jamroom



That is the wrong URL for that image, it is missing the image size, which is what the error is telling you. It should be something like this:

https://www.dreadlockssite.com/gallery/image/gallery-image/86547/original

So somewhere in your templates you are creating links to images that are incorrect.

Hope this helps!

A user signed up and made a purchase and the user never got the download.

Using Jamroom


No, I have not found any issues, were the items purchased from the product module or another module?

Thanks!

Can Vimeos play in a post ?

Using Jamroom

You are running JR 6.2.0, I'd guess that since this works on my dev site, which is 6.3.0.b1 then it has been fixed for the next version, as you can see here:

https://douglasdev.xyz/admin/forum/off-topic/98/testing-url-scanner

Hope this helps!
updated by @douglas: 03/22/19 11:47:29AM

Can Vimeos play in a post ?

Using Jamroom

If you past the Vimeo URL into a forum post, and you have the Media URL Scanner module activated, the vimeo player should show in the post, as seen in the bottom post here:

https://douglasdev.xyz/admin/forum/off-topic/98/testing-url-scanner

Hope this helps!