Forum Activity for @douglas

Mogul Background Change

Design and Skin Customization

Hello,

Try resetting the image cache and template cache.

Image Cache
ACP > Core > Image Support > Tools > Reset Image Cache
/image/cache_reset

Reset Cache
ACP > Core > System Core > Tools > Reset Cache
/core/cache_reset

Also, while developing, you can set your site to developer mode and not worry about cached pages and images.
ACP > Developer > Developer Tools > Global Config > General Settings > Run In Developer Mode
/developer/admin/global

Hope this helps!

Embed Local media

Using Jamroom

I'm seeing the same and have opened a ticket for it.

Thanks!

Currently there are no active subscriptions - try again later

Using Jamroom


Make sure you have the display quotas set for each plan and that you are logged in as a profile that belongs to the display quota(s).

Marketplace Doesn't Recognize 30 Day Trial

Installation and Configuration




That is for the Jamroom Premium package.
https://www.jamroom.net/premium

Hope this helps!

Marketplace Doesn't Recognize 30 Day Trial

Installation and Configuration

Hello,

Welcome to Jamroom!

Where are you seeing a 30 day trial?

https://www.jamroom.net/products
updated by @douglas: 08/08/19 10:22:14AM

Download button nor showing up

Using Jamroom

If the album/track is for sale, the download button will not show except to the master admin.

Hope this helps!

pay pal Sandbox not working

Using Jamroom


You'll want to contact PayPal or get assistance from PayPal, there is nothing we can do about PayPal login issues.

Thanks!

not found message using the Share This button

Using Jamroom

That profile is not active, which may be why you are seeing this issue.

Modify the profile as the site admin and check the profile active checkbox at the bottom and Save Changes.

Hope this helps!

users not getting downdoad after purchising

Using Jamroom

Login and go to your admin modify profile settings...

Check out the attachment.

Hope this helps!

users not getting downdoad after purchising

Using Jamroom

The payout email address is in the modify profile section and the field will only show if you have a payment plugin setup and have allowed the quota your profile is in to use it.

Hope this helps!