Forum Activity for @douglas

douglas
@douglas
04/02/20 03:42:45AM
2,804 posts

Images Needing Approval


Installation and Configuration

Can you send us your URL and admin login as well as a link to this forum topic so we can take a look?

Thanks!
douglas
@douglas
04/01/20 07:33:58AM
2,804 posts

Images Needing Approval


Installation and Configuration

Is the "Item Approval" set to "No Approval Needed" for the quota your uploading images to?
douglas
@douglas
03/30/20 02:58:09AM
2,804 posts

Images Needing Approval


Installation and Configuration

This should already be fixed, are you still seeing an issue?
douglas
@douglas
03/30/20 02:37:21AM
2,804 posts

Editor Error in Custom Module


Jamroom Developers

PatriaCo:
Is there a _feature or something I need to load in the include.php for the editor to work correctly?

Not that I'm aware of.

You might check that the format that is being stripped is allowed in the "Allowed HTML" field in your jrCore quota config section.

Hope this helps!
douglas
@douglas
03/29/20 12:17:37PM
2,804 posts

Adding myCustomModule to Search Results


Jamroom Developers

You might try the "Rebuild Indexes" in the Search modules Tool section.

Hope this helps!
douglas
@douglas
03/28/20 07:37:08AM
2,804 posts

minor "launch fullscreen' issue


Using Jamroom

Yep, I see this too and have opened a ticket for it.

Thanks!
douglas
@douglas
03/06/20 10:27:10AM
2,804 posts

"New Like" Notification


Using Jamroom

It is called Item Liked and is in account settings > notifications

Hope this helps!
updated by @douglas: 03/06/20 10:27:36AM
douglas
@douglas
03/04/20 05:00:40PM
2,804 posts

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs


Using Jamroom

Can you send us admin login as well as the user having the issue so we can check it out?

Thanks!
douglas
@douglas
03/03/20 02:18:28PM
2,804 posts

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs


Using Jamroom

If you haven't already, and it sounds like you have not, you'll want to run the "Rebuild Profile Counts" tool in the Audio modules tool section.

Be sure to reset your cache after as well.

Hope this helps!
douglas
@douglas
03/02/20 10:55:02AM
2,804 posts

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs


Using Jamroom

If you've enabled the beta channel in the Market Place tools section, then all you have to do is run the System Update tool, Integrity Check tool and reset caches.

Hope this helps!
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