Forum Activity for @douglas

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Can you send us admin login as well as the user having the issue so we can check it out?

Thanks!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

If you haven't already, and it sounds like you have not, you'll want to run the "Rebuild Profile Counts" tool in the Audio modules tool section.

Be sure to reset your cache after as well.

Hope this helps!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

If you've enabled the beta channel in the Market Place tools section, then all you have to do is run the System Update tool, Integrity Check tool and reset caches.

Hope this helps!

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Hey Todd,

You can upgrade to the beta version and get the fix now, otherwise, it will be released when the 6.5.0 jrCore is released.

I've been running the beta version on my live site, as well as a couple of dev sites, and I'm not seeing any issues with it.

Hope this helps!

users still not getting download

Using Jamroom

Scratch that, I see you do have some audio tracks set to 1.00 but they have not been purchased from what I can see.

Do you know the date of purchase?

Can you tell use the user that made the purchase?

And what exactly was purchased?

Thanks!
updated by @douglas: 02/27/20 02:47:02PM

users still not getting download

Using Jamroom

I don't believe the Stream Payments module is for downloadable items, it is to pay your artists for the streaming of their music by other members.

From what I can tell there are only bundle items on your site that can be purchased and downloaded.

https://www.dubmusic.com/itembundle/dashboard/browser

All 4 bundles are priced at 10.00 and I'm not seeing any purchases for the bundles in your payment browser, those are all for streams.

None of your audio items have a price set so they can not be purchased/downloaded.

If you are wanting to sell audio items/tracks, then you will want to set a price on each item.

Hope this helps!
updated by @douglas: 02/27/20 02:41:43PM

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Sorry for the delay, this has been fixed for the next release of the Audio module, not sure when the release will be though.

There will also be a tool to fix the item_count in the database as well.

Quota Upload Song Issue - Maxed Quota Error After Deleting All Songs

Using Jamroom

Yep, I see it too and will get a ticket open for this.

Thanks!

Adding a notification sound to SimpleChat?

Using Jamroom

I'm not sure about other browsers, but Firefox makes a sound and a notification popup if you are not focused on the window with the chat room when someone posts a chat.

So its the browser that controls the chat notifications which can also be turned off by the user.

Hope this helps!

Head & Body questions

Design and Skin Customization

No need to add the jquery file as it should already be available for you.

Try just adding just the public radio script in the meta.tpl file instead...


Hope this helps!