Forum Activity for @douglas

Expired security certificate... how can I update this when access to the site is blocked?

Installation and Configuration

Hello,

Posting issues like this in the forum will result in slower response times. Since you have priority support, it would be faster to send this type of issue directly to support for a faster response.

I'll open a tracker for us to get this looked at, but if you don't mind, go ahead and post this to the support center so we can get this fixed up.

Thanks!

Hello!

Hey Jimmy,

I'm guessing by the aomount of time that has passed since you posted this that nobody visits this forum anymore.

Everyone is doing well, thanks!

Hope all has been well on your side of things.

The request cannot be completed

Using Jamroom

Where are you seeing this?

posting comments

Using Jamroom

I've fixed this for you.

I modified the item_list.tpl file for your comment module.

/comment/admin/templates

Hope this helps!

list order by assigned variable

Using Jamroom

try this:


hope this helps!

Vimeo module is active but there is no video upload button

Using Jamroom

Try using the URL from your browser instead of the URL provided by the Vimeo player.

The error message says it, there isn't a video ID in the URL you have entered.

Hope this helps.

one all

Using Jamroom



You can find the answer to that in the docs here:

https://www.jamroom.net/the-jamroom-network/documentation/modules/284/jroneall

Hope this helps!

max video upload size

Using Jamroom

The max upload size is a server setting, not a Jamroom setting.

You'll want to contact your hosting provider and have them up the size limit.

Hope this helps!

jrCore_list in a blog or page

Using Jamroom


No, I don't believe you can.

jrPage images

Design and Skin Customization

Do you have the "Convert to JPG" checked in the image modules Global Config section?

That may be why your uploaded png images are not showing.

hope this helps!