Forum Activity for @douglas

douglas
@douglas
12/02/20 06:19:47AM
2,804 posts

Soundcloud
Using Jamroom

Sorry, I reopened the support ticket.

We have not come up with anything yet, everyone is busy so we've not had much time to look into it.

We'll let you know when/if we find something.

Thanks!
douglas
@douglas
11/26/20 07:08:02AM
2,804 posts

Remove link
Design and Skin Customization

Hello,

The index_core_blog_list.tpl is a skin template, I think Michael may have confused it with the item_list.tpl, item_index.tpl etc. templates found in the modules template folder.

You would need to remove the link code from the title variable.

So in your skins/Elastic2/index_core_blog_list.tpl file, find this:

<h1><a href="{$jamroom_url}/{$item.profile_url}/{$murl}/{$item._item_id}/{$item.blog_title_url}">{$item.blog_title}</a></h1>

and change it to this:

<h1>{$item.blog_title}</h1>

There is also a read more link near the bottom of that template file, but it checks to see if you are using a pagebreak in the blog and if not it will not show the read more link, so as long as you are not using pagebreaks in your blogs you should be good. Otherwise you may want to find and remove this code as well:

{* check to see if the blog has a pagebreak in it *}
                              {if strpos($item.blog_text,'<!-- pagebreak -->')}
                                  <span class="info"><a href="{$jamroom_url}/{$item.profile_url}/{$murl}/{$item._item_id}/{$item.blog_title_url}">{jrCore_lang module="jrBlog" id="25" default="Read more"} &raquo;</a></span>
                              {/if}

Hope this helps!
douglas
@douglas
11/23/20 01:42:30PM
2,804 posts

Uploaded audio files are not processing correctly.


Installation and Configuration

Sorry, I've been having internet connection issues for the last week and have not had time to look into this.

However, from your image in this thread, it does look like your queue has stopped processing due to them timing out.
douglas
@douglas
11/21/20 02:23:31AM
2,804 posts

Soundcloud
Using Jamroom

Can you send us the following to support[at]jamromm[dot]net

1. Your sites URL
2. Your admin login
3. The link to this forum topic so we know what we are dealing with
4. The profile name your seeing the issue with
5. The Soundcloud item you are trying to add.

Thanks!
douglas
@douglas
11/21/20 02:09:50AM
2,804 posts

Soundcloud
Using Jamroom

Sorry, I'm not understanding the issue here.

Note that I'm not seeing any issues on one of my personal sites, you might check that the profile that is posting the SoundCloud item is allowed to use the module.

Hope this helps!
douglas
@douglas
11/20/20 11:54:43AM
2,804 posts

Uploaded audio files are not processing correctly.


Installation and Configuration

duke:
@paul any luck with resolving this issue?

I'm not seeing a ticket in our support center with the info Paul requested

paul:
Send the admin login to support[at] jamroom[dot] net and I'll take a look.
Thanks

If you already sent an email with this info, can you send it again?

Thanks!
douglas
@douglas
11/19/20 05:57:29AM
2,804 posts

Timeline Status
Jamroom Developers

Annush:
Thank you - I've Enabled it. but when I add media to it I can see the code.

make sure you've allowed embedding in your Core modules Quota Config tab.

Hope this helps!
douglas
@douglas
11/09/20 12:55:22PM
2,804 posts

Expired security certificate... how can I update this when access to the site is blocked?
Installation and Configuration

No need to open a support ticket, this is fixed.

Let us know if you see any issues.

Thanks!
douglas
@douglas
11/09/20 11:50:15AM
2,804 posts

Expired security certificate... how can I update this when access to the site is blocked?
Installation and Configuration

Hello,

Posting issues like this in the forum will result in slower response times. Since you have priority support, it would be faster to send this type of issue directly to support for a faster response.

I'll open a tracker for us to get this looked at, but if you don't mind, go ahead and post this to the support center so we can get this fixed up.

Thanks!
douglas
@douglas
11/09/20 05:23:23AM
2,804 posts

Hello!

Hey Jimmy,

I'm guessing by the aomount of time that has passed since you posted this that nobody visits this forum anymore. ;)

Everyone is doing well, thanks!

Hope all has been well on your side of things.
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