Documentation suggestions
Suggestions
You really have 3 challenges (3 course opportunities as I see it.)
1 - Brand new unspoiled user to JR
2 - Those Converting from NING (That has to keep you guys up all night.)
3 - Those Converting long time users from JR3 & 4 kicking and screaming to JR5. ( My group )
I would start out with a list of challenges for each of these groups. A long one.
For an old user I have been really spoiled to JR3 and 4 but mostly 3. I have a specific task I want to accomplish with my site. Maybe some task specific information for each of the groups based on the most common recurring issues.
Item 1 - A list of links for specific tasks.
This was my first big train wreck:
How do I set my jamroom to private where you must be logged in to view any content
How do set my jamroom so only the main page shows to visitors
How do I set my jamroom so that all content shows for everyone
I now have saved the URL link in a notepad because one of the biggest issues I see with JR5 is just finding stuff you need to change settings. So a simple guide to navigate through the maze of stuff you have to go through would be a wonderful help! (Think infographic)
Skin modification information is very vague. It still takes me a while to remember where the page is to modify the featured profiles on the flashback skin. It's there but finding it is a trip through the corn maze.
I love the template editor system in JR5! The ability to make a change and then reset back when you screw it up is great. What tripped me up was that after you save the change you have to go back and click the box and save it a second time!
The biggest thing for me, something I'd gladly pay for would be a simple course on customizing each available JR5 skin. I'd love to see a section of a page highlighted and then show me where that code snippet is and where can I move that too and what would be my result. Right now I'm trying to work with the flashback skin. I would love to be able to move a couple of the sections from the community page to the main page.
I will be soon asking for what items do I change to make my music weekly chart and monthly chart display at least 100 items in the list instead of the current default number. (In my current site it is set to display 300.) The reason is that I wanted to make it simple for my users to see exactly what was in the system without 20 clicks.
Another big issue I face is how do I get more information about the songs showing up in the charting list? I figured out how to add them to the form when I upload a song file but not how to display the additional information.
I'm struggling with the sign up form. I have all the extra fields added to the profile page but I'd like to figure out how to collect that information on the front end when they sign up. And I have no clue where to start looking. I thought when I changed the user/signup form it would automatically add the additional fields on the front end signup form.
So for an old user like me you could give us a roadmap that tells us how to make our systems work as close as possible to our old systems. I know that is not possible and I'm running into a lot of limited or no longer available features that I really depended on. Something as simple as a way to reset all of the counts back to zero at year end. I still don't know how I'm going to handle that one yet.
I do understand the need for creating these modules but somewhere along the way there needs to be a way to navigate through them to find what we need to make the system work for us.
Right now my single biggest issue is that I cannot deliver a 128K and 320K download. Because my radio station users are split almost 50/50 on the file size they need I am struggling with what to do. Because I am having horrific issues with my current host and JR4 I am working almost around the clock to try to get this figured out. So far my only solution is a 2 site solution but I have to tell you for me that sucks. It means double my workload. Every new artist would have to be set up in both sites and all of the artist/writer/publishing/PRO/blogpost/picture/bio will now be X2. Not to mention we publish weekly and monthly charts so now that will double as well.
With that one lost bit of functionality my hours working on my site will double. You see I add everything myself. Every song every update. It is the only way to keep control of my site and be able to produce an accurate chart based only on DJ results.
So I have to add 175 artists/pics/bio's etc X2 and 275 songs with all their info X2..... and educate the artists and my station members on a new system.... ASAP cause my old site is almost toast...
Not sure if this helps or not but maybe you can find a couple bits and pieces to pull something from.