Forum Activity for @lornawebber

lornawebber
@lornawebber
01/17/17 03:03:54PM
334 posts

Chat issues


Using Jamroom

I think I have something.
If you quickly position the mouse pointer in the search box when you close the chat window, you don't get a blinking cursor. Anything you type into it at that point goes into the chat box.
updated by @lornawebber: 01/17/17 03:04:54PM
lornawebber
@lornawebber
01/17/17 02:57:41PM
334 posts

Chat issues


Using Jamroom

Sorry. It's still doing it. See screen shot.
I searched 'cats' and that was fine. Then I reset the search and typed 'kitty kittens', which did appear in the chat text box.

I have noticed something this time : It seems that the cursor sometimes disappears from the search box when I'm typing, and it is those keystrokes that appear in the chat box when the chat window is closed. I'm trying to pinpoint the circumstances when the cursors goes AWOL.
screenshot-pmp-art.com-2017-01-17-22-43-31.jpg screenshot-pmp-art.com-2017-01-17-22-43-31.jpg - 409KB
lornawebber
@lornawebber
01/17/17 02:23:42PM
334 posts

Chat issues


Using Jamroom

@michael , sorry for the delayed response. I see you found the url.
I believe you must first post a comment on the chat conversation to provoke this problem. After you've posted a comment, close the chat window and then do your search.
I notice that there is a wider space on your screen shot between the chat window and the images. I wonder if you can zoom your screen so that it overlaps the chat window?
In the last screenshot I posted, I had made an earlier comment on that chat conversation. Then I closed the chat window and I typed only into the Search box. When I opened the chat window again, the text was also in the box where you type a chat comment.

In case my terminology is incorrect, to open the chat window I click the chat icon. I close the chat window by clicking the right-arrow thingy that makes it minimise to the right. I open it again by clicking the chat icon.

I just tried it again and I'm beginning to think it's a timing problem.
First I followed the steps I gave you earlier, chat text "Lorna's second test" and searching "ice storm". The search term appeared in the chat text box, but without the quotation marks. I entered it into the chat and left a further comment.
I then did a couple more searches; 'squirrels', then 'pinecones' then 'mushrooms'. Only the word 'pine' appeared in the chat box.

It seems to me that the chat text box is remaining active for a while, even after I have closed the chat window, perhaps while the page is loading? Sometimes the text is entered into the chat conversation and sometimes it is just in the box,and perhaps that depends whether or not I have done an Enter keystroke on the page.

Sorry it's not easy to explain, but I will try to narrow it down with more testing.
screenshot-pmp-art.com-2017-01-17-22-08-30.jpg screenshot-pmp-art.com-2017-01-17-22-08-30.jpg - 522KB

updated by @lornawebber: 01/17/17 02:32:23PM
lornawebber
@lornawebber
01/17/17 07:25:04AM
334 posts

Chat issues


Using Jamroom

I'm using Firefox on Windows XP (still). Roy can see the same issue, I think he may be using Chrome on Windows 10?
I have tried it again just now and got the same result.
I went to the Images view and put in a search for 'reflections' and got the results. Then I reset the search.
I opened the chat window and put a comment on the Admin Test conversation.
I closed the chat window.
I entered the search term "splash" into the search box and got the results.
I then opened the chat window again.
You can see that the search text 'splash' has appeared in the chat comment box.
screenshot-pmp-art.com-2017-01-17-12-10-54.jpg screenshot-pmp-art.com-2017-01-17-12-10-54.jpg - 435KB
lornawebber
@lornawebber
01/16/17 12:00:33PM
334 posts

Chat issues


Using Jamroom

I'm not seeing it. Roy says he will look tomorrow. I don't have the same privileges as Roy so that could be why.
screenshot-www.jamroom.net-2017-01-16-19-59-02.jpg screenshot-www.jamroom.net-2017-01-16-19-59-02.jpg - 142KB
lornawebber
@lornawebber
01/16/17 11:19:25AM
334 posts

Chat issues


Using Jamroom

I don't think I have access to the hosted chat - perhaps because I'm here via @roy-simmons ? I can't see a chat icon on this page - is there some other access to it?
I'll ask Roy to test it - he experienced the same problem on our site. We haven't made chat available in any quota other than Admin, as yet. Thanks for looking.
lornawebber
@lornawebber
01/16/17 10:24:53AM
334 posts

Chat issues


Using Jamroom

In addition to the chat window causing the menu to be pushed off-screen... see https://www.jamroom.net/the-jamroom-network/forum/design-and-skin-customization/48304
we have a problem where text typed into a field on a page appears in the chat conversation even when the chat window was closed when it was typed.
Example: I attach two screenshots. I open the chat window on this page. After I close it, anything I type into the Search box comes up in the chat. I don't see it until I open the chat window again. In my second screen shot, you can see all the bits of text from searches.

I also found that when I put a single image in a chat message, and then view it, I can scroll right to other images that belong to the profile I'm on. I will try to get you an example of that.

What might cause text to appear in the chat conversation while the chat window is closed?
We had an issue a while back where clicking in a pop-up window (I think it was photo album selection) acted as though the pop-up wasn't there. The click actioned whatever was underneath the pop-up. That was fixed for us. In this case, the chat window isn't visible but it still seems to be registering keystrokes that are made on the page.
screenshot-pmp-art.com-2017-01-16-12-28-43.jpg screenshot-pmp-art.com-2017-01-16-12-28-43.jpg - 305KB

updated by @lornawebber: 04/20/17 11:34:21PM
lornawebber
@lornawebber
01/16/17 08:19:53AM
334 posts

Simple Chat Pushes The Menu Off Screen


Design and Skin Customization

The images I posted are on a 19" wide screen monitor.
updated by @lornawebber: 01/16/17 10:23:03AM
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