Comment box not displaying correctly for some users
Using Jamroom
Your comment has now appeared. A bit of a lag.
My group discussion comment still isn't on the discussion.
Forum Activity for @lornawebber
Using Jamroom
Your comment has now appeared. A bit of a lag.
My group discussion comment still isn't on the discussion.
Comment box not displaying correctly for some users
Using Jamroom
OK, I had an email notification to say that this forum post has been updated, but the comment is not here.
I understand that this grey box thing is the new mobile enabled text editor. Was not expecting that!
I have just used my iphone to put a comment on a group discussion and though it seemed to be sent, the comment has not appeared on the discussion (rather like the forum update).
Seems to be a fault there somewhere?
Comment box not displaying correctly for some users
Using Jamroom
A user has reported that the comment box now looks like a large grey box with an open book icon in the centre. She cannot enter text. Clicking on the book icon, she says "a page comes up with a pen in the bottom right corner. When I click on it the cursor appears and I can type a message. "
She has cleared browser history and cache to no effect.
I attach a screen shot she's sent...
I will ask for more details on her system etc., but this has happened since the Redis update that @brian added for us, so I assume it's to do with the TinyMCE editor upgrade.
updated by @lornawebber: 05/31/18 04:57:49PM
Favicon on 'View Image' page
Using Jamroom
We are delighted with the new "View Image" button that allows users to view a gallery image in its original upload size. We use it all the time.
I've noticed a trivial thing and thought I'd mention it here: The viewed image is opened in a new tab, and the new tab shows the standard JR favicon, not our customised site favicon.
updated by @lornawebber: 05/04/18 12:59:47AM
Blog Publish date
Using Jamroom
When creating a Profile blog, if the 'blog publish date' is changed from the default of current date/time to a date/time in the future, does that act like scheduling the blog for future publication, or is the blog still published immediately?
One of our users said they have tried setting an advanced publish date and the blog wasn't published at all. I tried it myself in my non-Admin user and it appeared that the blog was published immediately.
I'm trying to test further, but I just wanted to first check what the intended effect is.
Thanks in advance.
updated by @lornawebber: 05/02/18 10:47:07PM
Text in email notification of Support Ticket needs change
Using Jamroom
@brian, no, not at all - I wasn't aware of webhook as an option. Thanks for the template update.
Text in email notification of Support Ticket needs change
Using Jamroom
Thanks again. Great idea.
I'm a novice with templates as ours were all set up by someone ho is no longer involved with the running of the site. I'm still trying to work out how to get the full link to an image in a notification of Like/Comment, although I'm pretty sure it's been explained to me in the past.
Text in email notification of Support Ticket needs change
Using Jamroom
@strumelia - Thanks very much for that pointer. Yes, I'm using the JR Support Tickets module. All of the support ticket messages (auto-close, created, updated, priority) have that wording, so I'll have to change them all.
