Forum Activity for @lornawebber

Tag and image links still apply long after being deleted

Using Jamroom

Ah yes. Thanks, that makes sense.
If tags shorter than 3 characters cannot be searched, shouldn't they be rejected on entry? Or was it accepted becasue it was part of of multi-word tag?

Restoring deleted image from recycle bin - not restored

Using Jamroom

@brian thanks for that advice ( in the words of Alanis Morriset, "the good advice that I just didn't take" :/ At least I know not to do it again.
I will await your investigation. I haven't had trouble restoring Profiles, though I've not had to do that for quite a while, but this is the first time I've tried to restore an individual image.

Restoring deleted image from recycle bin - not restored

Using Jamroom

@michael I didn't know about the Image cache. I only cleared the ones that are on the 'reset caches' list, except for forms and icon reset.

I have now cleared the image cache. It has not changed anything. My two restored images are still not in the user galleries or in the recycle bin.
This is the other gallery https://pmp-art.com/st3phaniex3/gallery/artwork/all
It should contain 2 images including a painting of a horse's head. The horse was deleted and restored but is not in the gallery or the recycle bin although the stats for images includes it.

Restoring deleted image from recycle bin - not restored

Using Jamroom

I wanted to restore a couple of recently deleted images.
In the Recycle Bin, I found the first image and clicked Restore. As expected the item disappeared from the bin and I got the message "This item was successfully restored".
However, the image has not reappeared in the user's gallery, half an hour later. I have cleared site cache and it's still not there.

I tried it with another image and that hasn't been restored either.
I cleared cache on my PC.
I've looked at the gallery the second image should have been restored to https://pmp-art.com/tiggertennant/gallery and it shows there is 1 image in the stats, but it's not visible in the gallery. Please see attached. If the gallery were empty, it would say "you haven't added any items yet". Clicking the forward arrow to see the gallery gives "page Not Found". [Also I note that my menu items aren't showing on the screenshot, but clearing caches again has fixed that.]




updated by @lornawebber: 06/03/18 03:17:24PM

Tag and image links still apply long after being deleted

Using Jamroom

I just noticed the nolink tag is in the profile's tag cloud. Does the image search look at that too?

Tag and image links still apply long after being deleted

Using Jamroom

This image https://pmp-art.com/sarah-edmondson/gallery/193048/beautiful-boy used to have a tag of "nolink" but doesn't now, yet it still comes up in searches.
That said, I may have been a bit too quick with my comments because there are fewer images coming up than I thought.
I have recently deleted some nolink tags, for example on this one https://pmp-art.com/sparrowshand/gallery/225210/arnika and this one https://pmp-art.com/cmagai/gallery/235078/snowy-day-in-february which are still being found but I will look again later to check.

I was under the impression that putting quotation marks around words searched for that exact string. If that's not the case, I have to re-evaluate my testing. I find that my lovely assistant has been tagging "no link" instead of nolink. I thought if I searched "no link" in quotes, the search would only return images with those two words together. If that's not the case, Search is finding all images with the word 'link' so that would explain why some of them don't have the tag "no link". D'oh.
Is there detailed JR documentation about how the search works? I've looked and can't find it. I need to re-write my site documentation as a result of this misunderstanding.

Tag and image links still apply long after being deleted

Using Jamroom


I am only certain of this with the "nolink" tags because they are easiest to check, but I will test further. I was going to use that tag to keep tabs on images that need review. I could use a Photo Album but I am not the only Admin who checks images so a tag would be the most convenient. Unfortunately the way it is now, I can't take images off the review list by deleting the tag. Is there an easier way?


Yes that would help a lot, thanks. Obviously not a significant problem but it does make people ask..

Tag and image links still apply long after being deleted

Using Jamroom

This issue needs a bit of explanation...
I have noticed that when tags are deleted from an image, those tags are still associated with that image long after they have been removed. The image will be presented in a search even if those tags were removed from the image weeks ago.
I discovered this because we require artwork images to have a photo reference link and I have been tagging "nolink" for those that don't. When I search "nolink" to follow up on these images, I get ones that have since been corrected and had that tag removed.

Similarly, regarding the url scanner providing linked thumbnail images: Artwork images have a link to the reference photo in their Image Caption and this generates a thumbnail of the artwork on the photo image page. It has been reported that if the link on the artwork is changed, the original photo still shows a thumbnail of the artwork, months later.

What is the mechanism for resetting this kind of link so that the site shows current settings?
updated by @lornawebber: 06/06/18 10:54:52AM

Comment box not displaying correctly for some users

Using Jamroom

I've raised a support ticket because several iPad users have reported that they're not seeing the pen symbol after clicking the book icon. They just get a white screen and have to reload the page.

Comment box not displaying correctly for some users

Using Jamroom


Um, it might just be that I didn't post it correctly. I thought clicking the tick/check symbol posted the comment, but I now think you also need to return to the discussion and then post the comment you've just typed in? I have asked for clarification on the Redis support ticket. Sorry to be having this conversation in two different places. You can ignore the ticket query if you prefer.