my Premium Cometchat disappeared- related to SSL/https changes?
Using Jamroom
Strumelia:
Hello Amit,
I'll be sticking with Jamroom's chat program now. Thank you for the response, even though it is too late..
However I do hope this experience will enable Cometchat to improve their customer support system for the future, in ways that will give your customers more responsive service. That would mean more customers deciding to renew with CC instead of going elsewhere. Clearly you need to put into place some improvements.
Thanks and best wishes.
@strumeliaHello Amit,
I'll be sticking with Jamroom's chat program now. Thank you for the response, even though it is too late..
However I do hope this experience will enable Cometchat to improve their customer support system for the future, in ways that will give your customers more responsive service. That would mean more customers deciding to renew with CC instead of going elsewhere. Clearly you need to put into place some improvements.
Thanks and best wishes.
I understand and thank you for accepting my response. And yes, we will reflect on what went on here and get our support act together. We will get better and you will here about us in the right notes soon. Also, thank you for choosing CometChat, it is a shame that we let you down.
Amit Thacker
Head - Marketing & Sales
CometChat
updated by @cometchat: 05/07/17 06:38:59AM
