Forum Activity for @dannya

Troubleshooting Oneall feeds

Using Jamroom

With facebook, the account is linked, but on when i try to share something, i get an error on the network page:

provider date message delete
facebook 07/23/14 03:30:00
The provider did not accept the message: you do not have the permission to post on behalf of the user

Sign up info.

Jamroom Developers

I'll take a look.

Currently we have a signup page with links to 3 signup forms. Depending which type of user you are, you are lead to different forms. Depending on if you are a member, artist or label, there is increasing required info to sign up.

The problem breaks down in 2 scenarios:
1. The oneall social login won't work because it automatically signs you up for the default (member) profile

2. There is still no way to upgrade users and collect the additional information required.

Again, this is not an issue if your users are anonymous and verifying identities does not matter to you. Unfortunately, the net is increasingly losing its anonymity if you want to use it for business purposes and sites will be increasingly be required to verify customer identity in order to avoid legal issues. So, i prefer to verify my users up front in order to weed out the riff raff.

I'll take a look at jrsignup though.
updated by @dannya: 07/22/14 10:24:23PM

Sign up info.

Jamroom Developers

Yes and no.

Part of the solution might be to re-direct the user to the profile settings page immediately after sign in, but I would still worry that they just cancel.

It would make more sense to develop a module that suspended payments and sent reminders to submit needed information, then release when completed. I just might add that to my payout module so I don't havw to worry about collecting it up front and simolify the signip process
updated by @dannya: 07/22/14 01:55:44PM

Sign up info.

Jamroom Developers

You are correct, the tax information would only be collected later and only if you exceeded X amount of payout.

The address not so much. I want to make sure that my artists and labels are legit and not anonymous. I agree that it makes the signup barrier higher and would turn some users away. I'm actually ok with that as I don't think it will deter serious users.

However in a way you're right, I don't really NEED the additional information until unless I'm going to pay a user out. I don't NEED to collect a w-8 unless they are international. I don't NEED a w9 until the exceed $600.

So assuming they create artist account with only basic logon, how would I REQUIRE that they provide additional info later?

Troubleshooting Oneall feeds

Using Jamroom

I'm not positive about this, but you might also reproduce the issue on your own system by unlinking twitter from one of your user accounts and trying to link to the same twitter account with a different jamroom user.

Troubleshooting Oneall feeds

Using Jamroom

Here is how i reproduce the error (with screenshots). I uploaded doc with screenshots. You can also pm me and i can give you credentials to log in and see for yourself. If you want to skype, I can do a screenshare and walk you through it.

updated by @dannya: 07/21/14 11:07:52PM

Troubleshooting Oneall feeds

Using Jamroom

Thanks. like i said above, i have checked unlinked from the settings in the twitter account. I have also checked the module tools settings and "deleted" any link there. But i still get the error.

It's strange too, because after i make sure both the links are cancelled, when I try to re-link the account, it seems that i am able to authorize the twitter account. When I go into my twitter settings again, i can see the oneall app has been authourized again. However JR still gives me an the error and does not link the account.

Sign up info.

Jamroom Developers

I have no problem adding the fields. The question is how to REQUIRE additional data based on the profile you are signed up for.

Lke i said, members only ask for a few items;. Artists and labels require much more information (address, name, phone, etc.)

The reason for this is that you will be paying out to these people. If you are collecting money for them and paying them out, you create a liability. You may even need to collect and verify id's and get w9's if you are paying large amounts.

The existing signup is simple and works well. But if you need to collect additional information based on quota, it gets complicated.
updated by @dannya: 07/21/14 08:50:34PM

Troubleshooting Oneall feeds

Using Jamroom

Ok, but this aside, I still have the original 2 problems and no way to troubleshoot this.

1. A user is not able to add a network (twitter). From the networks tab in account settings, after logging in to twitter, I get a message that says "The social profile is linked to by another user.

I go to the oneall tools in ACP, and there is no user connected to twitter. I suspect it might have been linked in a previous install, but I'm still not sure how to check and/or unlink the account. I have checked twitter settings and the account is unlinked to oneall.


2. I was able to link to Facebook, however nothing appeared in the facebook feed. There is an error in activity log "jrOneAll error 400 sharing to facebook: Your request could not be processed due to an error". Not sure what to do with that though.

Sign up info.

Jamroom Developers

I am having trouble with my signup process. Maybe I'm doing it wrong.

Regular memebers have a simple sign up: uid, email, pw.

However, for contributing members (artists, labels), i am trying to require that they provide complete contact information and sign additional terms of service (not typically needed for members)

What is the best way to go about this?

updated by @dannya: 08/24/14 11:43:02PM