Forum Activity for @researchcooperative

My test email failed - how can I find the source of this problem?

Using Jamroom

Thanks.

I tried to send a test newsletter and email, but nothing came through. Not even in my spam folder. I must be missing a basic setting somewhere

My test email failed - how can I find the source of this problem?

Using Jamroom

Hi.. I like this new option - it simplifies my operation and the slight extra cost is no problem. As far as I know I have no aliases that need to be recorded. Please go ahead. Thanks

My test email failed - how can I find the source of this problem?

Using Jamroom

In the email alias help note, we are told the following:

"Enter the Email Address that you want to create. Any email received for this address will be forwarded to the Forward Address."

Can this be clarified? I suppose this refers to an email address created with the suffix _______@yourdomain

My test email failed - how can I find the source of this problem?

Using Jamroom

Thanks,

In both communication modules (Newsletter, Email), the destination address for email from the site is my gmail address. (My "JR site" is the site I have hosted at JR, not my account dashboard at jamroom.net)

Should the destination mail for communication from my JR hosted site be designated as both the incoming address and the forwarding address in the alias settings for my jamroom.net account? Or are our wires crossed?

Until May I was receiving the emails sent from support@mysite. Do I really need to set up an alias at jamroom.net now?

My test email failed - how can I find the source of this problem?

Using Jamroom

ps I recently approved all the pending module updates

My test email failed - how can I find the source of this problem?

Using Jamroom

I have been trying to test send an email newsletter from the Newsletter module on my JR site. That failed to arrive.

So next I tried to send myself a test email using the email module. That also failed to arrive.

My own email address has not changed. The problem is not my address.

Does this depend on having an up-to-date paid account with Mailgun? As far as I know, I am a paid up subscriber for that service.

Looking back at messages sent from the site to me, the usual Daily Tracker Reports ceased arriving after the 1st May 2020.

Have all kinds of messaging from the site ceased?
updated by @researchcooperative: 10/07/20 10:13:01AM

Can Admin change the user name settings to allow simple user names?

Using Jamroom

Thanks, I discovered a large set of April updates that I missed (peak Covid19 panic in Japan). This might do the trick! (Now we have an effective routine of mask wearing in crowded places and avoiding crowds, so the panic is over, though not yet the pandemic)

Can Admin change the user name settings to allow simple user names?

Using Jamroom

Thanks... I will investigate further.

Can Admin change the user name settings to allow simple user names?

Using Jamroom

htwong


Thanks

Can Admin change the user name settings to allow simple user names?

Using Jamroom

The "user name" sign up help message says this:

QUOTE: Your primary 'user account' name. This will be displayed on your public profile page.

This does not explain what kind of user name a new user can enter.

One of my new members received this automatic message:

QUOTE: You have entered an invalid value for "username" - value must be numbers, letters, spaces or punctuation and contain no HTML and at least 1 character(s) long.

His attempted user name was a simple string of connected lower case letters.

Can Admin change the user name settings to allow simple user names? How? Where?

What is the default?


updated by @researchcooperative: 09/27/20 05:44:08AM