Forum Activity for @brianrudie

Serious issues uploading wav files which do not play once uploaded and more

Using Jamroom

Hi All I am having Serious issues uploading wav files which do not play once uploaded

I have contacted support about this but dont seem to be getting much response , My issues are better shown than typed so I have made this private video to show the errors live.

If someone could help me resolve this real quick It would be much appreciated
JAMROOM 5 ISSUES
updated by @brianrudie: 07/14/16 01:28:11PM

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration

Thanks guys , great job , all working now, Paul your a legend!

Bb

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration

can I have your email my domain is www.junglistdownload.com its hosted on your servers

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration

I get what you are saying but we cant just dump the vault files in the conversion process which is why we are here now.


I cant quite remember why I did that I think I recall not being happy the preset auto clip times.

But the Vault was where the actual file being sold was kept so at the time it worked fine , I also used to sell bundles in the vault which are now also gone from the new sales,

I think what we need here is a way to link the old JR4 vault files so that they deliver with the sale in JR5 some how. If you could do this then all would be awesome , The vault feature was priceless

JR5 is amazing and packed with new goodies but loosing my vault files is a major set back for me.

Surely you code masters can improvise something to save me having to re upload 455 songs all over again? If this can be done I would even be willing to pay

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration


So basically what your saying is I now have to re upload 477 songs individually using the audio tab which will take me months or is there a quick solution?

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration


Sure, most of the songs that do not have ( 320 ) or wav in the title as I have had to recently upload and replace my old jr4 soundclips for full songs in jr5:

For examples of what I mean see below and my attached image:
all of these songs and tons more are from Jr4 which had full songs in the vault:

now in jr5 If a customer purchases anyone of these songs they will receive a sound clip not a full song:

http://junglistdownload.com/joker-records/audio

http://junglistdownload.com/baddog-jungle/audio

and these:
http://junglistdownload.com/kosine/audio

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration


Hi Paul, Thanks for your response

All of the vault files from my JR4 installation are missing in JR5 or do not show in the customers My Purchases if a customer buys a related item as in JR4 .

In my old installation I used to manually make a 2 minute clip and upload to hi fi tab

And the file for sale ( which was the full version of the song ) in the vault , in JR 5 the vault files do not exist with the purchased song.

Where have they gone?

Here is a video I made years ago ( not in HD but it may give you an idea how songs my old jr4 were uploaded and made for sale )

How to upload your songs on junglist download dot com
updated by @brianrudie: 04/22/16 02:13:03PM

Upgrade from JR4 To Jamroom 5 Now all of my vault files are lost!

Installation and Configuration

I have recently used your service to upgrade from jamroom 4 to 5 ,

I have recently subscribed for your VIP package as it seemed to make sense as a good solution to go from Jamroom 4 to 5 So I also opted in for your migration and upgrade service.

But I have to say I am really disappointed with the outcome as Now ALL of my vault files are no longer for sale and seem to be missing from jamroom 5 completely, so now when a customer purchases a track all from my site all they get is the hifi sound clip which I used in Jamroom 4 ( and in my case this was only a 2 minute clip )

I have over 477 songs on my site and this is totally unacceptable and despite contacting your VIP support this issue has simply been frobbed off.

At this moment in time I am seriously considering the easy option which is to cancel my vip hosting with you and change my dns to point back to my old host showing Jamroom 4

Can someone please help as my sites reputation has now been seriously damaged as a result and I need to make a decision fast.

Thanks
Brian


updated by @brianrudie: 07/30/16 07:35:44AM

Jb Servers Hosting , Are they still operational? My site is down and there not answering me

Jamroom Hosting

I have been a https://jbservers.net/ Customer for over 6 years now only to come back from my xmas break to find my site www.junglistdownload.com off line and I am struggling to get a responce from them.


Does anyone know what is going : My site was doing well and has taken years to build I had over 100 artists and countless users which I have no backup for so I am getting quite frustrated about this, Could someone from https://jbservers.net/ please get back to me.

Thanks
Brian
updated by @brianrudie: 03/13/16 01:54:10PM