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Installation and Configuration
So I would do a system check to make sure your server is meeting the minimum requirements.
https://your_site.com/core/system_check
Then if that is all good what I would do is update to all the latest files starting with the core.
then run integrity check:
https://your_site.com/core/integrity_check
and
https://you_site.com/core/cache_reset
* be sure to check all the boxes including Form Sessions, PHP Opcache.
If that does not straighten things out. I would try manually clearing the cache. (see picture)
go to your:
data/cache
folder in your FTP and inside that folder you will see the module and skin folders of the cached files.
You can delete those folders like /jrCore and /jrAudioPro2 etc. I would just remove all them but dont delete the index.html or the /cache folder itself. The system will need them and you will get a white screen if you do.
*Also, please remember to back up your system before deleting anything so you can re deploy it quickly prior to your changes in-case you mess something up.
If you've updated all the files, integrity checked, cleared cache including Form Sessions, PHP Opcache and manually deleted the cache folders and re installed the latest version of jrCore and the AudioPro2 skin and it still is not showing you the new files i would suggest your server config has something going on and you would need more help getting it right. Jamroom offers hosting with tuned environments to run jamroom. Not all hosting is created equal and you might want to consider hosting with Jamroom.
If you are hosting with Jamroom already just put a ticket in and they can resolve this issue for you quickly.
updated by @developer-networks: 01/19/24 02:36:35PM