Remember me cookie problems
Using Jamroom
The users are saying the problem is only with our site. Other sites they visit are working OK.
Forum Activity for @white-agency
Using Jamroom
The users are saying the problem is only with our site. Other sites they visit are working OK.
Remember me cookie problems
Using Jamroom
Is anyone having issues with the 'Remember me' not working ?
I brought this up before just after we migrated from Ning as we had a few users with problems but these subsided after a while. https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/31750/remember-me-not-working
It's reared its head again of late with a lot of people who have upgraded to windows 10 having problems with IE11, Edge and Firefox browsers ( but no problems with Chrome ! ) though we've got an Apple user who says it doesn't work for him either and someone on Windows 7 where it doesn't work on IE11 but is OK on Chrome again !
We've tested across the following systems with 'Remember me' working as it should :-
- OS X ( Chrome, Firefox, Safari and Opera )
- Windows 7 (IE10, IE11, Chrome and Firefox)
- Windows 10 ( E11, Edge and Firefox )
- iPad 3 - iOS ( Safari and Chrome )
- Android ( Chrome )
(Login, close browser and then back to the site)
Have tried going through the usual stuff ie clear your cookies, login and then logout to force the deletion of the cookie but they are still having problems and problems only with our site.
Having a look on the net there does seem to be problem with users who have upgraded to Windows 10 having problems with cookies in everything but Chrome but these people are having problems with every site not just one in particular.
Anybody got any suggestions cos we're stumped
Cheers
Dave
updated by @white-agency: 02/15/16 07:32:56AM
Notification problem
Using Jamroom
Believe or not I've not been receiving notifications for this topic apart from Michael's first response !!!
This is happening in the Forum.
Notification problem
Using Jamroom
I've got an admin user who is experiencing the followiing problem :-
"Dave, John and Karen have commented on a topic.
I then start following it.
Then George, Stan and Shirley post a comment.
I get notified when Dave, John and Karen comment on this topic but not when George, Stan and Shirley comment."
Anyone else experiencing this ?
Cheers
Dave
updated by @white-agency: 09/20/15 03:51:29PM
Profile URL problem
Using Jamroom
That's what we are doing but if usernames and profilenames where restricted to alphanumerics along with space and hyphen then that should solve the problem.
Profile URL problem
Using Jamroom
We've got the 2 following users : 'John S.' (note the full stop) and 'John S'
When the URL to their profiles are generated the full stop is removed (as it should be) but this results in both having the same URL !!
updated by @white-agency: 09/18/15 10:44:05AM
Remember me - not working
Using Jamroom
What we get back from the users that are affected is - 'This never occurred on the old system' !!!
Remember me - not working
Using Jamroom
We've had a number of users complaining that the 'remember me' is not working.
Anyone else experiencing this ?
I myself have had no problems across loads of different setups and devices.
Users don't appreciate there is nothing you can do if you can't replicate the problem !!!
updated by @white-agency: 08/30/15 01:55:13AM
