Forum Activity for @isleander

Isleander
@isleander
03/02/17 02:38:50PM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

Strumelia:
You would need to go (via an FTP program, I use the free Filezilla FTP program) into your server (are you on JR hosting or not?) and into your active Skin's "CSS" folder. In that folder you'll likely find your table_core.css file and you pull a COPY of it onto your desktop and make the change as in the end posts of the other thread. Then you'd SAVE that .css file and load/overwrite it back to your server in the same place. --Be sure to first save a COPY of the file prior to your change, in case you screw up! (always do this)

Alexander, you can get free easy to use (I'm a non-coder and I can do it!) CSS-editing programs where you can open a css file and make the changes and save and re-upload the .css file to your server. (always save a copy of the unchanged one in case the result is no good and you have to revert back to it).

Thank you Strumelia
Yes I use Filezilla from time to time as I have hosting for several websites.
I'll checkout the file and see if I can sort this out as you did.
Many thanks.
Isleander
@isleander
03/02/17 05:16:54AM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

Strumelia:
Isleander:
Yes the problem still exists. I cannot access anything at the top of any pages because even if pulled down and is momentarily visible, it jumps back behind the header, and therefore the tabs and whatever else is hidden cannot be accessed. The pages will not fully pull down to assess what is hidden.
One image shows the extent to which the page will pull down without being forced.
The other image shows the top being forcible pulled down before it jumps back behind the header.
Because of this, everything behind the header cannot be seen nor accessed.

Ah, now with the more detailed description of the problem, I realize this is the SAME issue I had a while back, only on iPads. Be sure to see the youtube video i embedded in the first post of this thread below, it shows what's happening.
we did finally fix the problem:
https://www.jamroom.net/the-jamroom-network/forum/my_posts/47775/header-prevents-access-to-top-tabs-and-login-fields-on-ipad

Thanks Strumelia,
Yes that is exactly the problem, but I'm not seeing that template file anywhere on my site. It may have changed name?
I find it difficult to believe this simple problem appears not to be understood, since it has previously been addressed by Jamroom support.
updated by @isleander: 03/02/17 05:43:03AM
Isleander
@isleander
03/01/17 03:43:31PM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

michael:

Are you still seeing the error/issue? If so what is it that your expecting to see vs what you're actually seeing please.

Yes the problem still exists. I cannot access anything at the top of any pages because even if pulled down and is momentarily visible, it jumps back behind the header, and therefore the tabs and whatever else is hidden cannot be accessed. The pages will not fully pull down to assess what is hidden.

I will add two screen shots again so you can see the problem.

One image shows the extent to which the page will pull down without being forced.
The other image shows the top being forcible pulled down before it jumps back behind the header.
Because of this, everything behind the header cannot be seen nor accessed.
IMG_1544.PNG.png IMG_1544.PNG.png - 300KB
Isleander
@isleander
03/01/17 12:43:02PM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

michael:
I'm having a hard time trying to help here. I can't see the login details in our ticket system under your name 'isleander' either in open or closed tickets or under either of the domains I know about.

We don't keep your login details on file anywhere. If you could send them again I can login to try to understand what the problem is.

OK will do now...
Isleander
@isleander
03/01/17 12:17:03PM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

michael:
The old version of the skin was Ningja, when JR6 was released the 'g' got dropped, so if you're still using the version with the 'g' its an old version.

Send us your login details to support at jamroom dot net and I'll login and take a look at the issue.
Login details were sent a day or two ago... it is defiantly the "Ninja" Skin.
Isleander
@isleander
03/01/17 12:10:56PM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

michael:
Download the 'Ninja' skin (not Ningja), activate that and see if that fixes it.

Yes that is what I have, I thought it was spelt differently?
Isleander
@isleander
03/01/17 10:40:07AM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

michael:
@isleander still dont know what the problems you're having are, just that you're having problems. If you could list the problems you're having that would help get them solved.

It looks like you have a custom skin and its header is not leaving enough space for the page body.

It is the Ningja skin (with Site Builder) without any modifications, apart from replacing the default Ningja image with my own.
This only occurs on an iPad (I have not viewed it on other divides, only on my Mac Pro desktop).
Isleander
@isleander
02/28/17 08:04:37AM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

My point is that the Ningja modules were ready to used without any need to fiddle about with them, whereas the other skins, whilst looking really good, need coding abilities (which I do not have).
I have added the Site Builder and managed to use this on my Mac Pro Desktop, but using the Ningja skin with Site Builder causes problems when used with iPad. Groups of tabs are hidden behind the top (nav) bar, and cannot be accessed.
IMG_1531.png IMG_1531.png - 787KB
Isleander
@isleander
02/27/17 05:04:11AM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

Regretfully, those changes make using Jamroom impossible for me.
Why now make it so difficult for people who transferred from Ning to Jamroom?
It's by no means an improvement to the Ninja option, but for me a total waste of time and money, as modifying templates is way beyond my capabilities!
It's a retrograde step you've taken.
Screen Shot 2017-02-27 at 12.53.55.png Screen Shot 2017-02-27 at 12.53.55.png - 13KB

updated by @isleander: 02/27/17 05:05:27AM
Isleander
@isleander
02/27/17 03:48:49AM
554 posts

No Ning/Ningja Downloads?
Ning To Jamroom

OK. The correct licence code is present. When I install the Ningja skin, I am asked (from the Home page) to install The JrSiteBuilder Module for the skin to be able to work. Viz.
"The JrNinja Skin Was Created Specifically For Use With The JrSiteBuilder Module.
Please Insure That You Have The JrSiteBuilder Module Enabled".
Never had the happen previously.
I'll forward my details
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