Forum Activity for @isleander

Isleander
@isleander
05/10/20 02:49:24AM
554 posts

Video and audio uploads not converting


Using Jamroom

douglas:
You'll want to ask your hosting if you can run binary files on your server and if so what directory they need to go in.

Then you can modify your data/config/config.php file and add in the paths to the binary files needed to convert audio and video files.

Hope this helps!


Heart Internet customer support say... " If the package needs to be able to run binary files then I'm afraid this won't be possible on a shared web hosting server at this time. We restrict this for security reasons."

They offer a VPS for £11.99 a mouth, and I've asked it I could migrate my account to one. I'm waiting for their reply.
Isleander
@isleander
05/08/20 04:59:48PM
554 posts

Video and audio uploads not converting


Using Jamroom

The hosting support have asked “Can you please confirm what software your developers are trying to run on this site?“
Is it simply called Jamroom Open Source, or is there a more technical name for it?
Thank you.
Isleander
@isleander
05/08/20 11:57:33AM
554 posts

Video and audio uploads not converting


Using Jamroom

Yes, I explained that to them, but got that answer.
Isleander
@isleander
05/08/20 08:13:29AM
554 posts

Video and audio uploads not converting


Using Jamroom

I contacted my hosting company (heartinternet.uk) about this problem, who replied - "Currently managing the website is out of our scope of support and should be looked into by your developer".
Isleander
@isleander
05/08/20 04:12:18AM
554 posts

Video and audio uploads not converting


Using Jamroom

I have uploaded both video and audio files a number of times, but they are not converting...
What else, if anything, do I need to setup? Or is this an error?
The one on the image was posted yesterday.


A9EE824E-284B-468B-A5D5-F9FBA6980FB9.jpeg A9EE824E-284B-468B-A5D5-F9FBA6980FB9.jpeg - 633KB

updated by @isleander: 08/14/20 06:22:22AM
Isleander
@isleander
05/08/20 04:06:22AM
554 posts

Image watermarks


Using Jamroom

michael:
Its a setting that is not turned on by default.
ACP -> MODULES -> IMAGE SUPPORT -> QUOTA CONFIG -> WATERMARK

Uncheck the "Watermark Images" checkbox.

Thank you Michael!
9E27F6F7-8291-4A7A-AF2B-A742982627E4.jpeg 9E27F6F7-8291-4A7A-AF2B-A742982627E4.jpeg - 1.7MB
Isleander
@isleander
05/07/20 04:00:48PM
554 posts

Image watermarks


Using Jamroom

I notice that all the images that I now upload have a JAMROOM watermark. Is this currently a Jamroom policy, or is there a way of not allowing them?

Thank you.
updated by @isleander: 08/07/20 12:15:16PM
Isleander
@isleander
05/07/20 03:43:17PM
554 posts

Invite friends widget


Using Jamroom

P.S. My Jamroom account shows two sites, but I currently only have the one - viz. regal-network.com/revelation
B3F9DDE7-D8DD-47C1-B6CC-A8BB0D44DBC0.jpeg B3F9DDE7-D8DD-47C1-B6CC-A8BB0D44DBC0.jpeg - 465KB

updated by @isleander: 05/07/20 03:46:06PM
Isleander
@isleander
05/07/20 03:04:18PM
554 posts

Invite friends widget


Using Jamroom

Thank you again Paul, that worked perfectly. Much appreciated!
Isleander
@isleander
05/07/20 12:07:23PM
554 posts

Invite friends widget


Using Jamroom


Yes, Paul, I do have this but I’m having difficulty getting the module to work for me, even though I have set up the quota usage. Is there something else that I need to do?

Thank you.
401B6769-EEB5-4DA0-B6B4-B7D75B64648B.jpeg 401B6769-EEB5-4DA0-B6B4-B7D75B64648B.jpeg - 319KB
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