No comments box on profiles, images or Private Notes for some users
Using Jamroom
lornawebber:
We are still getting lots of support tickets from users who can't post comments anywhere on site.
In most cases, clearing browser cache works, but in some cases it makes no difference.
I have asked for version numbers, but I know of one on Chrome and one on Firefox.
Yep, there are still some problems with the missing reply boxes. I just got an email from one of my moderators, who did some checking this morning while logged in as a regular member (our test profile). Here's what he just reported, on my site fotmd.com:
" I have my relatively new HP laptop running a very fresh, clean install of Windows 10. I logged in as a regular user with chrome. No text box. I logged out, cleared browser cache, temp files, cookies etc. using the windows utility in Internet Options then rebooted the laptop. Logged in with chrome, still no text box. Logged out then logged back in with Firefox. Everything is fine with Firefox."