Forum Activity for @strumelia

Strumelia
@strumelia
06/01/20 01:00:51PM
3,603 posts

Text editor posting box won't show on my updated site.


Using Jamroom

You mean like this Nate? (not sure what it means...):
errors console.jpg errors console.jpg - 1.9MB
Strumelia
@strumelia
05/31/20 03:48:11PM
3,603 posts

Text editor posting box won't show on my updated site.


Using Jamroom

I have two jamroom sites.
This one: https://pennywhistleclub.com/ has been updated to the latest JR core and all modules updated two days ago. On this site since the updates, I cannot seem to get text input boxes to show up (yes I'm logged in) anywhere: for profile comments, comments on items like photos, group discussions, and forums. --> see attached picture of what i see. Thus, unable to comment or post. Not sure whether the updates actually caused it, but happened around the same time.

To compare, my other larger site https://fotmd.com/ has NOT been updated to the latest JR version yet, and the comment boxes are all loading normally.

This is happening on windows10 in both chrome and firefox, so I know it's not due to chrome. Have restarted computers and browsers, done integrity check and cleared cache. System Check is all greenlight.
Again, this problem is NOT happening on my main FOTMD site... only occurring on my pennywhistle site, which was recently updated.

Thanks for any ideas.
text box missing.png text box missing.png - 939KB

updated by @strumelia: 09/15/20 12:46:13AM
Strumelia
@strumelia
05/27/20 09:33:48AM
3,603 posts

hoping for clue with loading chat attached images


Using Jamroom

Thanks Michael!
This morning the pix are loading perfectly fine for him, though he did nothing new. Weird.
I told him to keep me posted over the next few days. If it continues to work fine 3 days from now, I'll mark this closed again.
Thanks for all your help so far- knowing how this works is a help!
Strumelia
@strumelia
05/26/20 08:11:04AM
3,603 posts

hoping for clue with loading chat attached images


Using Jamroom

I asked the member about what you suggested Michael, and he says:

"I can download them and it works. I can also right click and open in new tab, and that works."
Strumelia
@strumelia
05/25/20 03:44:06PM
3,603 posts

hoping for clue with loading chat attached images


Using Jamroom

Dang, it went back to misbehaving again for him today. Interesting though, that the UNinstall of that windows update fixed it temporarily.
I'm next going to ask him to do Michael's suggestion and let me know the result. Maybe that can give another clue:

michael:
If he uses the 'download' button instead, does that work? or if he right-clicks the image which normally opens in a light-box and chooses "Open in a new tab" does the image show?
If it does show then there is something effecting his javascript which may be a browser issue or it could be a browser plug-in or something related to some sort of extra javascript (perhaps an advert) that shows on the page.
Strumelia
@strumelia
05/25/20 06:19:58AM
3,603 posts

hoping for clue with loading chat attached images


Using Jamroom

I suspected a browser issue too, had him update Chrome and hard refresh too, but no luck there.

I managed to solve this member's chat image problem over the phone.
My big clue was- because his problem started the day after microsoft pushed out their latest win10 cumulative update, and i had read this update was causing audio issues and other odd issues for just a few users, I figured we could safely test rolling back that windows update. Nothing to lose by trying, as it was a pretty low risk test. I knew his laptop was set to automatically install win updates as soon as they got released.
I had him create a restore point, and then walked him through uninstalling that last win update.
Surprisingly, it worked! In fact it worked on BOTH his laptops that were exhibiting the same chat attachment image viewing issue... they both work fine now, so i know it wasn't a problem with his one particular laptop.

I got him to set his win updates the way I have mine- with a 35 day delay rather than automatically installing new updates immediately. That way any buggy updates have a chance to be fixed by MS before installing. we're hoping by the time he installs the next windows updates some of those bugs will have been fixed up. He can always uninstall that one update again I suppose.

Thank you so much for your suggestions! I do find it interesting to know that a javascript is what makes that feature spin and view.
All fixed for now! :)
Strumelia
@strumelia
05/24/20 06:25:05AM
3,603 posts

Idea for an option in polls


Using Jamroom

I use jrPolls every once in a while on my site, but I can't imagine my members would respond favorably if they knew repeat voting was allowed..they are old fashioned and would probably see it as 'cheating'. Just my own usage.
Strumelia
@strumelia
05/23/20 07:04:45PM
3,603 posts

hoping for clue with loading chat attached images


Using Jamroom

I don't expect this to be a Jamroom problem, but am hoping to try to solve an issue one of my site moderators is having... he's a longtime valued member of my site and generally moderates my site's jrChat room.
Just a few days ago, he can no longer view any jpg attachments posted by either himself or anyone else in the Chat room. He clicks on the link to view the image, and normally the image spins for a sec and then displays in a popped window. But now it just keeps spinning and he can never view the image attachment.
The problem is only with him on both his windows 10 laptops with Chrome. I'm on win10 laptop with chrome and not having the prob... and it looks like no other members are having the prob. His laptops have all the recent win updates.

My real question is- what action or software is at work to spin and display these image attachments in jrChat? Is this maybe just a browser thing, or is tinymce involved? Can you help me understand what the problem is connected to?.. a clue to what areas i might be able to help him with?

Ive already told him how to update chrome. I'm considering getting him to roll back last week's windows update which has caused some audio problems for some win users. But before I suggest such things to him, it might help if I know what utility or function gets used to display these attachments when you click on them.
As I said, I don't expect a solution... but any suggestion that could point me in some possible general direction would help- thanks!
updated by @strumelia: 08/26/20 08:54:56PM
Strumelia
@strumelia
04/27/20 09:09:39AM
3,603 posts

Many youtube videos not showing up in search results?


Using Jamroom

Hey Zachary-
From reading your posts here, I'm getting the impression that you are referring to YT videos that you embedded into BLOG posts. I'm thinking you are searching for these videos on your site's Video section... but they would not be in there. Also if you do a general site search they may not show up by searching for the YT video title if they are simply embedded media files in a blog post.
Were these YT videos you "uploaded to your site" actually added to your site's Video collection, or were they merely embedded files or attachments to discussion or blog posts? That might explain why they are not showing up when you do searches in the YT area of your site, or they might not even show up as blog post 'media file' items when you search the embedded video's youtube title. Just wondering if this might be what the problem is.
Strumelia
@strumelia
03/30/20 08:29:19AM
3,603 posts

Limit on attachment size not working?


Using Jamroom

OMG been there from the start? Too funny, well I guess it was indeed "there for a long time". LOL
Thanks for going to the trouble of applying the fix for me, Paul.
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