Forum Activity for @strumelia

Disappearing Edit/Delete Icons In Comment Boxes (again)

Using Jamroom

As per this old thread, this issue was fixed up in the Comments module a long time ago:
https://www.jamroom.net/the-jamroom-network/forum/my_posts/39090/disappearing-edit-and-delete-icons-in-comment-boxes/search_string=comment+delete+old+module
However, i thought I'd mention that it's still happening to me. Not sure if it still happens to @lornawebber as well.
It's not a huge problem, but can be a bit annoying to have to put your cursor off to the side and then refresh the page to get the icons back again. Hoping maybe it's a simple fix to apply again.
updated by @strumelia: 12/10/20 06:48:28PM

my custom jrXCommentDelete module stopped working

Using Jamroom

As a made-up example, a longtime ongoing a group discussion like maybe "What are you working on Today?" that has accumulated over 700 posts, I might click the option to delete all posts older than 180 days. It would delete those older posts (which are actually 'comments') and a popup would then tell me how many posts were successfully deleted.
Now no matter what time option i choose, the screen refreshes but nothing happens.
I think this effects all the features that I checked as Active active for this CommentDelte module, not just Group Discussions. (such as Image, Youtube, Event, Gallery, Profile, Forum....)

It's tough to test, because I only can test it on things i don't mind deleting.. !
In one test however, it did delete a few dozen most recent posts.. and i restored them from my recycle bin before testing further.
updated by @strumelia: 12/21/20 08:24:39AM

User automatically logged out

Jamroom Developers

I agree with Douglas- since it recently started happening on both her desktop and notebook, and assuming she uses the same browser on both... seems to suggest it's a browser setting that is syncing across devices, related to cookies or saved site settings.

Thank you to the Jamroom Team

Using Jamroom

I just wanted publicly give a big THANK YOU to Brian, Michael, Paul, Douglas, and Nate - the Jamroom support and development team.

Truly there are precious few software support teams in the world who can compare in terms of providing FAST and cheerful support when we need it. No matter what our site or server issues, they are always quick to help solve, even suggesting things to try when the issue is not due to Jamroom's platform. They are also extremely patient with their clients, who can at times be frustrating or not code savvy (me!).

Now more than ever during the Covid pandemic, it's become vital to connect online through sites and networks.
My network is for people who play the mountain dulcimer, a somewhat obscure folk musical instrument. I want the Jamroom team to know that I get messages every week from my network members expressing to me what a Godsend my network is in their lives. Many of my members are seniors who play music at home, who are no longer able to go out during the pandemic and connect with friends in person. I have hundreds of members whom I know are isolated at home or disabled in some way. Being able to make music friends to share with on my site means EVERYTHING to some of these people - it's really why I have run my site for 11 years (it pays for itself through donations but makes no profit to speak of).

I want the Jamroom Team to know how their tireless work brings joy and lifts up the lives of hundreds of people in need. I see the love every day on my site and my members tell me how much it means to them, how it's a true lifeline for them.

We see all the daily posts on this support forum about how this or that is not working, and how to pinpoint a problem or create some site effect.
But it's good to be reminded that it's not just about fixing codes and templates or maintaining servers.... it's about real people's lives and quality of life as well. And Jamroom has always come through and made it possible for my thousands of members to have friends and music in their lives, particularly those who are isolated at home with few friends or contacts. My music network is able to bring some enjoyment and friendship to these people - and the Jamroom Team has played a HUGE part in making that possible.

My heartfelt THANK YOU and my deep appreciation for what you guys do every single day, year in and year out. Lisa

updated by @strumelia: 11/20/20 12:55:03PM

Trying to help my member with his problem...

Using Jamroom

I suspect it's not all it's cracked up to be. (dirty laundry, damp and claustrophobic, everything smelling like tar and old fish....)

Trying to help my member with his problem...

Using Jamroom

I really appreciate all your helpful suggestions, my friends!
Because i'm not getting other members complaining about this issue on my site, I'm going to call this issue 'completed'. If more of my members complain, I'll open a new thread.
This member said he can access my site on his phone fine, so that's the solution for him. Thanks !!

Trying to help my member with his problem...

Using Jamroom

Got his current IP and there's nothing remotely within his "82.______" IP range that's in my banned module.
He's still experiencing this.
I suggested he change his account settings for my site to a non-hotmail email address, just in case some server doesn't like hotmail. Also checked in mailgun- no supressions or bounces for his email. Not sure what else to check.
updated by @strumelia: 07/17/20 12:08:19PM

Trying to help my member with his problem...

Using Jamroom

Thanks for this Michael. I've checked his username and email address in my Banned module..nothing there. But now I have to wait until he logs in from his normal home address so I can see his IP address in my dashboard... so I can check to see if I've banned anything in that IP area. I doubt it though, since he's in UK and I can't recall ever banning an IP from that country... but I'll check it!

UPDATE: I got additional information from this member which might provide more clues:

"....we use mobile broadband at home rather than any kind of fixed router (we live on a boat and are always moving around the UK canals). So our IP address must be changing all the time.
As I mentioned on the site, I did notice yesterday that even when I had the problem on WiFi, I could connect okay using the mobile data on my phone, which is a different ISP from my 'home' WiFi connection (even though that's also based on a mobile hotspot)... So I guess that would fit with a problem with my ISP. It's just that I could swear I've had the problem at other people's homes with different ISPs. Anyway, it does seem like I may have a workaround for now, if I use my phone's data rather than my 'home' hotspot....."

updated by @strumelia: 07/17/20 10:00:50AM

Trying to help my member with his problem...

Using Jamroom

Thanks Paul, that makes sense. Maybe it's because he's in UK and I have not applied that europe cookie advisory thingy that was a big thing a few months ago?
I'll let him know to check with his provider that they're not blocking my site.

New User avatar badge module?

Suggestions

Awesomeness.
The two pluses for me would be to be able to upload my own badge images, ...and to have them show up on the member's posts, in their avatar... not simply have a badge showing on their profile page only.
Thanks much and stay well!